Bulletproof your cloud systems and scale without worries, with timely and efficient monthly support by a single expert provider.
Access enterprise scale support at an affordable cost. Get a go-to partner for technical and scaling challenges.
Guaranteed answer within 12 or 4 hours, depending on plan.
Troubleshooting directly at your premises for types of issues that require it (availability varies by plan).
All tickets are logged and followed up via our preset Service Level Agreements.
Free training of additional or replaced team members, organized at your convenience.
Stay abreast of our partners’ new features, processes and workflows as soon as they’re rolled out.
Complimentary training is available under the Growing Team plan.
Every 2 weeks, we schedule a software update plan to make sure you’re always running the latest technologies & product releases.
At your convenience, we’ll schedule a system check and catch up session to make sure you’re all set.
When you get additional software, capacity and gear, we configure them for you right away.
In most cases, we manage the setup and configuration of devices directly from our HQ.
Choose the ongoing cloud support that’s a perfect fit for your business’ size and needs.See plans & pricing
You don’t need to get you systems from us to enjoy the convenience of the Care Package. Let us take a look* and become your trusted support provider.
* A small audit fee applies